There's saying here "No one is born smart".In other words,we all learn through our lives and there always will be something that we don't know and that we need to ask someone else who knows.
Speaking about SFI,I noticed there are still some "mysteries" unanswered to some members,especially if someone is beginner and has no prior experience in this kind of online business.
So,when you have a question related to SFI (and/or Tripleclicks,as unbreakable part of SFI),you can find answer(s):
1. within SFI (Support,your sponsor/upline,a2a friends,Forum,Ask SC...)
2. Outside of SFI (team forums,webinars,Facebook groups,blogs,videos...)
I would suggest you this algorithm (considering places within SFI web-site):
1. First where to start looking for your answer is - knowledge base of SFI:
https://www.sfimg.com/Support/
It's like FAQ (Frequently Asked Questions).There are sections about each major part of SFI and Tripleclicks and there you can find questions (and answers) that are commonly asked by members.It's always there,online,you just need to log in and search for it.You'll notice there's search field in the top right corner of Affiliate's center.Type your question,or better key term(s) there.Statistics show that about 80% (if not more) of ALL the answers lies there.
2. If your question is among rest 20%,then next point for a help would be an experienced person in this job,that already learned all the "tricks and tips" about SFI...and that is your sponsor,ofcourse.Contact him or her (via team mail,e-mail,Facebook profile,Skype...) and I'm sure your sponsor would be glad to discuss and give you solution about what you have asked.Or at least he/she can refer you to other sources of help:useful videos,texts/links,webinars,Facebook support groups,etc.
3. In the case if your direct sponsor is not so experienced or active lately,then you can contact someone from upline,here:
https://www.sfimg.com/MyAccount/upline
Note here:start with contacting the first person from the list who has "TL" near his/her names and who's language you understand.It means that person is a Team Leader (ranks are:BTL,STL,GTL,PTL and DTL).If he/she doesn't answer,then contact next (upper) TL on the list.Always follow that order.
Co-sponsor or "a2a" friends can be of great help too.
4. You can expand your search by checking SFI's Forum (https://www.sfimg.com/forum/) or "Ask SC" tab (https://www.sfimg.com/Home?tab=ask_sc).The fact is - you are not the first,nor the last one to have some problems/issues/questions here.Probably,actually more likely,someone else already faced the situation you are in now and asked for a help or advice.Check it,there are also search fields for quick-finding solutions.
5. If you like to present problem on your own way (differently from others),you can do it in the Forum.Many affiliates "hang out" there and are ready to assist you.Take a note,especially from those many-times-thanked persons,called Forum Gurus (you'll notice "Forum guru" badge,near their names).
Outside of SFI,there are also different great place that you can ask/search for answers.I'll just briefly list them:
1. Facebook support groups (very,very popular source,since nowadays almost everybody have Facebook profile;and also spent a lot of time there)
2. webinars (online seminars,organized by top team leaders,usually from your upline)
3. team forums (created by someone also from your upline,as a support to the downline)
4. blogs,online videos,texts...
Finally,to answer your question.
"Best place" depends on how fast and how "lengthily" you need the answer?
If you're not hurrying,look for detailed/well explained answer,top selections would be to contact Support or your sponsor/upline/co-sponsor.Or check Forum/Ask SC.However,if you need quick/instant answer (questions with answers "yes"/"no","right"/"wrong",etc.),you should use Forum,Facebook support groups or some online instant messenger.
I would say best place(s) to find answers is within SFI.
My advice is to stick to it.
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